Payments

1. Payment Terms

At EVOBIZ, we value clarity and simplicity in our payment processes. Our terms are designed to be straightforward and accommodating for our clients:

• Invoice Payment Period: Upon receiving an invoice for our services or products, clients are kindly requested to complete the payment within 7 days. We believe this period provides sufficient time for any necessary financial arrangements to be made, ensuring a smooth transaction for both parties.

2. Refund Policy

We stand behind the quality and value of our services and products, including our range of plugins and plans. However, we also understand that certain circumstances might lead you to reconsider your purchase:

• Eligibility for Refund: Customers are eligible for a refund if the plugin or plan has not been used. We define ‘use’ as any active deployment or integration of our plugins or plans in your projects or systems.
• Refund Request Procedure: Should you find yourself in a situation where you need to request a refund, we ask that you contact us promptly. The request for a refund must be made within a reasonable time frame from the date of purchase, preferably within 7 days.
• Processing Refunds: Once a refund request is received and approved, we will initiate the refund process. The amount will be credited back using the original method of payment. Please note that it may take a few days for the refunded amount to reflect in your account, depending on your bank or credit card issuer.
• Non-Eligibility: It’s important to note that once a plugin or plan is actively used, it becomes ineligible for a refund. We encourage our clients to review their purchases carefully and reach out to us with any questions or concerns before integrating or using the product.

3. Payment Methods

We strive to make our payment process as convenient as possible for our clients:

• Accepted Payment Methods: EVOBIZ accepts a variety of payment methods, including major credit cards, bank transfers, and payments through recognized online payment systems. This flexibility ensures that you can choose the most convenient way to complete your transactions with us.
• Secure Transactions: Your financial security is paramount. All payment transactions are processed through secure, encrypted channels to safeguard your sensitive financial information.

Direct bank transfer

4. Support and Assistance

Should you have any questions about our payment terms, the refund policy, or need assistance with processing your payment, please do not hesitate to contact us. Our team is here to provide the support you need to ensure a hassle-free experience.

Contact Information

• info@evobiz.au
• +61 4 8004 8005
• Contact form https://evobiz.au/contact/